This policy explains how Alpharetta Express Plumbing ("we," "us," or "our") collects, uses, and protects information when you visit expressplumberalpharetta.com or contact us by phone or email.
Information We Collect
When you call, email, or otherwise contact us, we may collect your name, phone number, email address, service address, and details about the plumbing issue you're contacting us about. Our website itself does not use a contact form; contact happens by phone or email.
How We Use Information
We use the information you provide to schedule and perform plumbing services, communicate with you about your service request, and maintain records of work performed at your property. We do not sell your personal information to third parties.
Call Recording
Calls to our office may be recorded or monitored for quality assurance and training purposes, as noted in our footer on every page of this site.
Cookies And Website Analytics
Our website may use standard analytics tools to understand general traffic patterns, such as which pages are visited. This data is aggregated and is not used to identify you personally.
Information Sharing
We may share information with subcontractors or technicians directly involved in performing your requested service, and as required by law, such as in response to a valid legal request.
Data Retention
We retain service records for as long as reasonably necessary for business, tax, and legal recordkeeping purposes.
Your Choices
You can ask us to stop contacting you for marketing purposes at any time by calling (770) 214-4545 or emailing contact@expressplumberalpharetta.com. This does not affect communications necessary to complete a service already scheduled.
Contact Us
Questions about this policy can be directed to Alpharetta Express Plumbing at 1164 Main St, Suite 25, Alpharetta, GA 30009, by phone at (770) 214-4545, or by email at contact@expressplumberalpharetta.com.
Changes To This Policy
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
